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At Marakris Family & Home, we understand that sometimes things don’t go as planned. Whether it’s a change of heart or an unexpected issue with your purchase, we’re here to support you through the return process. Our goal is to ensure that you feel confident and satisfied with your shopping experience.
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If you find that you need to return an item, please reach out to us within 30 days of receiving your order. We want to make this as easy as possible for you. To initiate a return, simply contact our customer service team, and they will guide you through the necessary steps.
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To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. We believe in providing quality products, and we want to ensure that every item you receive meets your expectations. If the product is damaged or defective, please let us know right away, and we will work with you to resolve the issue.
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Once your return is approved, we will provide you with a return shipping label. Please note that return shipping costs may be deducted from your refund unless the return is due to a mistake on our part. We appreciate your understanding as we strive to keep our prices fair and competitive.
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After we receive the returned item, and verifying it is in the conditions mentioned above, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. If you have any questions about the status of your return or refund, don’t hesitate to reach out to us. We’re here to help!
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We value your trust and are committed to providing you with a positive shopping experience. Thank you for choosing Marakris Family & Home, where we strive to enhance your home with stylish and functional products. Your satisfaction is our priority, and we look forward to serving you again in the future!